Refund policy

Returns

We offer our customers an exchange policy for items that were purchased a wrong size. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange. All other items are returnable within 4 days of arrival.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached. If the hygiene sticker has been removed from the bikini bottom we are unable to accept your exchange. To complete your exchange you must first email us informing us with the reason for your exchange: info@mishukio.com
We require a receipt or proof of purchase to process an exchange. Contact us for a return address.
Once your exchange is received and inspected, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your exchange. If your exchange has been approved, we will send your new item within three business days.

Non-returnable items:
Gift cards
Items on Sale

Shipping
You will be responsible for paying for your own shipping costs for returning your exchange item and receiving your new exchange. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your exchange item.